Privacy policy
Privacy Policy
Last Updated: May 12, 2026
Bamboo Socks Direct ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
Contact Information
Information We Collect
When you use our website or place an order, we may collect the following information:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information
- IP address
- Device and browser information
- Order history and shopping activity
We collect this information when you:
- Place an order
- Contact customer support
- Subscribe to emails
- Browse our website
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Detect fraud and protect our business
- Send promotional emails and marketing communications
You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
Payment Information
All payments are processed securely through trusted third-party payment providers. Bamboo Socks Direct does not store your full payment card information on our servers.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, and support marketing efforts.
Cookies may also be used by Shopify and third-party services to help display relevant advertisements based on your browsing activity.
You can control or disable cookies through your browser settings.
Shopify
Our store is hosted by Shopify, which provides the ecommerce platform that allows us to sell products and services to customers.
Your information may be stored through Shopify’s data storage, databases, and general Shopify applications. Shopify stores data on secure servers protected by industry-standard security measures.
To learn more about Shopify’s privacy practices, please visit:
https://www.shopify.com/legal/privacy
Sharing Your Information
We do not sell your personal information.
We may share information with trusted third parties only when necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Fraud prevention providers
- Email and marketing providers
- Website analytics services
- Shopify and related ecommerce services
We may also disclose information if required by law or to protect our legal rights.
Data Security
We use reasonable security measures designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
We recommend that you do not share sensitive information through unsecured communication methods.
Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Complete transactions
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Request access to your data
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
To submit a privacy-related request, contact:
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us: