Shipping policy
Shipping Policy
At Bamboo Socks Direct, we are committed to delivering your order quickly and efficiently — with FREE worldwide shipping on all orders.
If you have any questions about shipping, please contact us at:
📧 support@bamboosocksdirect.com
Free Worldwide Shipping
We proudly offer free shipping worldwide with no minimum order requirement.
No hidden fees. No extra charges at checkout.
Order Processing Time
- Orders are processed within 1–2 business days
- Orders are not processed on weekends or holidays
- You will receive a confirmation email once your order has been shipped
Tracking Information
Tracking numbers are provided within 24 hours of your order being shipped.
Once your order has shipped, you will receive an email containing:
- Your tracking number
- A link to track your shipment
Please allow up to 24 hours for tracking information to update in the carrier’s system.
Estimated Delivery Times
Delivery times vary depending on your location.
- United States: 5–10 business days
- Canada: 7–12 business days
- United Kingdom & Europe: 5–10 business days
- Australia & New Zealand: 7–14 business days
- Rest of World: 7–15 business days
Please note that delivery times are estimates and may vary due to:
- Customs processing
- Carrier delays
- Holidays or peak seasons
- Weather conditions
Customs, Duties & Taxes
Bamboo Socks Direct offers free shipping; however, international orders may be subject to customs duties or import taxes depending on your country’s regulations.
These charges (if applicable) are the responsibility of the customer.
Incorrect Address Disclaimer
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, please contact us immediately at support@bamboosocksdirect.com.
Lost or Delayed Packages
If your package appears delayed or lost, please contact us at support@bamboosocksdirect.com. We will work with the shipping carrier to resolve the issue as quickly as possible.